7 ways to provide world-class CX and customer support

Pattr’s guide for providing outstanding customer experience in the always-on age. 💬📈

Pattr gives researchers insight into Conversational AI

Leading technology consulting firm Gartner features Pattr in its latest paper. Find out Gartner’s take on key competitive trends in a chatbot provider and more. 💬📈

We just won the MarTech Breakthrough Conversational Marketing Innovation Award!

We’re excited to announce that the MarTech Breakthrough Program has selected Proxima as the winner of the Conversational Marketing Innovation Award! Read more on our journey to this moment 📖

Google’s Business Messages Integration Announcement

With 75% of consumers preferring to engage with brands over private messaging channels, Google’s Business Messages is the powerful new way to meet customers where they are.

Important questions you need to ask when considering an AI-powered conversational platform

A conversational AI platform or chatbot improves customer experience and employee satisfaction by decreasing opex, increasing revenue, and mitigating risks.

Pattr congratulates Yarra Trams on the launch of its disruption alerts

Pattr congratulates Yarra Trams on launching tramTRACKER TripTWEETER — a new, personalised real-time alerts service on Twitter powered by Iris that ensures passengers in Melbourne receive up-to-date advice on any changes to their journey.

Ten things we learned at the APAC B2B Marketing Leaders Forum

Our key takeaways about the future of B2B marketing from leading figures in Asia-Pacific.

Five things we learned at the Australasian Hotel Industry Conference and Exhibition

Our key takeaways about the future of travel after COVID-19 from leading figures in Asia-Pacific tourism.