Government
Deliver
world-class
service
Build better connections with the public, increase the reach and accessibility of your information, and discover efficiencies to help achieve your objectives
Trusted by brands around the world.
Improve the digital experience for the people you serve by having better conversations.
Effectively inform the people you serve
Help constituents learn about COVID restrictions and vaccinations on your websites and social media accounts. Process thousands of conversations per minute 24/7 even during peak times.
Enrich your digital services
Help your website visitors find and action exactly what they need or connect them with the right department by intelligently automating responses to FAQs.
Improve internal communication
Proactively communicate with your team by sending relevant notifications based on what actually matters to them most.
Personalised communications
Deliver important, personalised information to the public where and when they need it. Improve the effectiveness of your communication. Imagine a Twitter choose your own adventure or a Facebook ad that turns into a personalised conversational experience from the first click.
Constituent Support
Multiple channels, multiple conversations, one inbox. Respond to all enquiries from one place. Move seamlessly between intelligent automation and human interaction – the perfect blend for timely and effective response.
Personalised Notifications
Allow members of the public and the government to opt-in to streams of relevant communications about major events, services, subsidies and more, reducing irrelevant information fatigue,
Listen & Learn
Get full visibility over your customer conversations and equip your teams with insights that will help them shape better experience. Understand sentiment, spot emerging and trending topics while keeping data secure.
See Pattr in Action
Pattr brings you closer to your customers.
A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.