Our Metrics & Insights will help you shape better customer experience, as well as identify opportunities to automate repetitive manual tasks.

From data to insights - we’ve got you covered.

Access all data

Securely access every piece of information related to the conversations with your brand: customer clicks, keystrokes, timing and more, while staying within the lanes of privacy laws such as GDPR.

Define your metrics

Select and aggregate data allowing you to measure volumes of conversations over a period of time, sentiment, key phrases, toxicity levels, and much more.

Learn your way

Rich dashboards visually display your analytics – data, metrics and insights. If you like working with raw data, this is also available in a single click.

Action insights

Understand how customers interact with your business across different channels and how it impacts you. Access tailored recommendations to further improve your customer experience.

See Pattr in Action

Pattr brings you closer to your customers.

A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.