Compliance

We undergo regular and independent reviews of our compliance, privacy, and security to ensure Pattr meets your policy and regulatory requirements.

ISO 27001

A framework for managing informational risks.

The International Organization for Standardization (ISO) is an independent, non-governmental international organization with a membership of 163 national standards bodies.

The ISO/IEC 27000 family of standards helps organizations keep information assets secure. ISO/IEC 27001 is a security standard that outlines and provides the requirements for an information security management system (ISMS). It specifies a set of best practices, and details a list of security controls concerning the management of information risks.

The framework and checklist of controls it lays out allows Pattr to ensure a comprehensive and continually improving model for security management.

Pattr is certified as ISO 27001 compliant.

ISO 9001

A framework for quality and continuous improvement.

The ISO 9000 family addresses various aspects of quality management. The standards provide guidance and tools for companies and organizations to ensure their products and services consistently meet customer’s requirements, and that quality is consistently improved.

Pattr is certified as ISO 9001 compliant.

EU GDPR

Pattr complies with the European Union’s data protection laws.

We are committed to complying with the EU General Data Protection Regulation (GDPR) for the Pattr product. GDPR goal is to strengthen personal data protection in Europe and lays out specific requirements for businesses and organizations who are established in Europe or who serve users in Europe:

  • Regulates how businesses can collect, use, and store personal data;
  • Builds upon current documentation and reporting requirements to increase accountability;
  • Imposes fines on businesses who fail to meet its requirements.

Privacy

Pattr is committed to the protection and privacy of your data and your users’ data.

All information stored when running a conversational experience on Pattr remains your property as our customer. Data captured will not be shared or sold with third parties unless you have chosen to use a Pattr integration.

For more information about our use of data, please visit the Pattr Privacy Policy & Terms of Service.

See Pattr in Action

Pattr brings you closer to your customers.

A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.