Listen & Learn

Listen & Learn

Listen & Learn

Get full visibility over your customer conversations and equip your teams with insights that will help them shape better customer experiences. Understand sentiment, spot emerging and trending topics while keeping customer data secure.

Marketing Automation

Marketing Automation

Conduct engaging social media marketing campaigns that truly resonate with your customers. Build targeted audience groups for your content in just one step, seamlessly automate and personalise the content you distribute, and measure the results to guide future campaigns.

Marketing Automation
Conversation Health

Conversation Health

Conversation Health

Support your customers and minimise negative impact on your brand by efficiently managing unwanted and offensive activity on your social media channels.

Risk Detection

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Detect and intercept phishing, scams, and bots impacting customer’s experience on your digital channels with custom-trained Natural Language models.

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Conversational Bots

Conversational Ads for Facebook

Respond to all customer enquiries your way. Provide the right information at the right time by empowering your team with intelligent automation.

Unified Inbox

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Reduce wasted time, and quickly respond to all customer enquiries by effectively collaborating with your team in one AI-powered hub. Move seamlessly between intelligent automation and human interaction.

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Customer Service

Intelligently resolve simple enquiries, and pre-qualify those that need more attention. Save time, improve efficiency, and equip your team with the support and insight needed to serve customers whenever they need you.

Contextual Search

Allow customers to use your website search bar to resolve issues, track orders or find out more about your company, going beyond product information served by search bars.

See Pattr in Action

Pattr brings you closer to your customers.

A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.

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Pattr gives researchers insight into Conversational AI

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Web Summit - November 2021

Five things we learned at Web Summit

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Social media platforms are under scrutiny — but AI isn’t a silver bullet

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