Listen & Learn
Get full visibility over your customer conversations and equip your teams with insights that will help them shape better customer experiences. Understand sentiment, spot emerging and trending topics while keeping customer data secure.
Support your customers and minimise negative impact on your brand by efficiently managing unwanted and offensive activity on your social media channels.
Respond to all customer enquiries your way. Provide the right information at the right time by empowering your team with intelligent automation.
Reduce wasted time, and quickly respond to all customer enquiries by effectively collaborating with your team in one AI-powered hub. Move seamlessly between intelligent automation and human interaction.
Intelligently resolve simple enquiries, and pre-qualify those that need more attention. Save time, improve efficiency, and equip your team with the support and insight needed to serve customers whenever they need you.
Allow customers to use your website search bar to resolve issues, track orders or find out more about your company, going beyond product information served by search bars.
See Pattr in Action
Pattr brings you closer to your customers.
A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.