Pattr’s Conversational Bots power a wide range of marketing, sales and customer support use cases, empowering brands to have two-way, individualised conversations with their audience.
How we help organisations prioritising engaging and effective customer experience:
Send relevant personalised notifications about specials tailored to specific customer needs.
Promote events, sell tickets, check-in and obtain feedback all through one super friendly conversational interface.
Communicate with your customers about items of interest, payments, track deliveries, leave reviews and so much more.
Prequalify enquiries and send them to a team member to follow up with the relevant context to help the sales journey.
Our bot can answer queries while tapping into your FAQs and knowledge base. You can set confidence thresholds giving the flexibility to serve multiple related articles to improve your CX.
If a personal touch is needed, the bot will hand over the conversation to your agent with all the information for a speedy follow up.
Research shows conversational experiences that are timely and easily accessible are the preferred way for people to find information and take action vs having to sift through numerous pages and forms to find what they are looking for.
Conversational AI has evolved significantly in recent years. A platform like Pattr offers two-way personalised conversations at scale.
The platform you choose should give you full flexibility to:
- engage your audience on any channel (omnichannel)
customise the language and business logic to your needs
- provide the ability for your agents to be first responders, not just intelligent automation
- cater for the entire customer journey and be multifunctional
Chatbot KIT is helping those struggling with Body Image
KIT is a world-first conversational chatbot designed with academics, experts, researchers and psychologists to help combat body image and eating disorder issues online, 24/7.
See Pattr in Action
Pattr brings you closer to your customers.
A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.