Smart solutions tailored
Set Positive Expectations
Provide an intelligent, instant response to customer enquiries 24/7/365 to set positive user expectations.
Engage At Scale
Design and implement intelligent business process automation to handle real-time customer conversations at scale.
Provide the right information at the right time, to build lasting brand loyalty and keep customers engaged for longer.
Automate responses to maximise the efficiency of your team and achieve the desired outcomes from your customer engagement.
Access integrations with apps and web services using our Marketplace to further develop your customer interactions. Equip your virtual assistants with natural language processing, sentiment analysis, intent extraction, entity recognition, powered by our Core AI Engine.
Multiple channels, multiple conversations, one inbox. Respond to all customer enquiries from one place. Move seamlessly between intelligent automation and human interaction – the perfect blend for timely and effective responses.
Metrics & Insights
See how your customers engage with your live conversations to further improve their experience.
Developing World-First Mental Health Training Tools For Lifeline
Pattr built a new simulated digital training tool that would equip Lifeline’s volunteers to meet the ever-growing demand for its mental health support services.
See Pattr in Action
Pattr brings you closer to your customers.
A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.