Amplify your website and ensure it is a resource for information and converting leads.
Make information easily accessible
Help customers find exactly what they need, using a familiar interface that gives an answer instantly, while maintaining your brand’s voice.
Cut down on clicks
Reduce friction, and therefore opportunities to lose customers. Instead of having to navigate lengthy application or enquiry forms, they can quickly and easily achieve what they intend.
Secure stronger leads
In the event customers can’t immediately locate the information they need, capture the details you need and hand it over to the right team to follow up.
Deliver important, personalised information to your customers when they need it. Start intuitive conversations with customers, and help them locate all the info they need in one place. Improve other customer-facing actions such as transactions, meeting bookings, and applications.
Multiple channels, multiple conversations, one inbox. Respond to all customer enquiries from one place. Move seamlessly between intelligent automation and human interaction – the perfect blend for timely and effective responses.
Enrich your channels with an intelligent chatbot that qualifies leads so your employees can apply their skills to converting them. Identify customer intent, provide first-time information, collect useful details and hand it over to the right team member to follow up with the customer.
Allow customers to use website search bars to resolve issues, track orders or find out more about your company.
Maximise your capabilities with Contextual Search, providing answers to customer queries by layering your site search with our Natural Language capabilities that evaluate the relevant context of the search and provide intelligent, complementary results.
Chatbot KIT is helping those struggling with Body Image
KIT is a world-first chatbot designed with academics, experts, researchers and psychologists to help combat body image and eating disorder issues online, 24/7.
See Pattr in Action
Pattr brings you closer to your customers.
A conversational AI SaaS platform to power, enable, enrich and understand conversations between you and your customers, in real-time and at scale.